Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to UK Beauty Machines Ltd (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website ukbeautymachines.co.uk.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

• Personal details: such as your name, email address, phone number, and clinic/business information when you contact us or make an enquiry.
• Payment information: when purchasing directly through our store (processed securely via our payment providers; we do not store card details).
• Technical data: including your IP address, browser type, device information, and pages visited — collected automatically through cookies and analytics tools.
• Marketing preferences: if you subscribe to newsletters, product updates, or promotions.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer support.
• Process and deliver orders.
• Send service, warranty, and promotional updates (only if you opt in).
• Improve our website performance and marketing through analytics tools.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity – to fulfil orders or respond to your enquiries.
• Legitimate interests – to improve our services, prevent fraud, and market similar products.
• Consent – for optional marketing communications or cookies.
• Legal obligations – to meet tax, warranty, or consumer law requirements.

5. How We Store and Protect Your Data

Your data is stored securely on password-protected systems with restricted access. We regularly review security measures to protect against unauthorised access, alteration, or disclosure. Data is retained only as long as necessary to fulfil our business purposes or meet legal requirements.

6. Sharing Your Data

We may share your information with trusted third parties that support our operations, including:

• Payment gateways and finance providers.
• Shipping and logistics partners.
• Email marketing services (e.g. Mailchimp) for opted-in subscribers.
• Analytics and advertising platforms (Google Analytics, Meta Pixel) to understand website usage and improve marketing performance.

We do not sell your personal data to third parties.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us analyse traffic, remember your preferences, and improve content relevance.

By using this website, you consent to our use of cookies in accordance with this policy. You can manage or delete cookies via your browser settings at any time.

Types of cookies we use:

• Essential cookies – required for site functionality (e.g. cart and checkout).
• Performance cookies – to analyse site traffic via Google Analytics.
• Marketing cookies – from Meta (Facebook/Instagram) and Google Ads to measure campaign performance.

8. Your Data Rights

You have the right to:

• Access a copy of the personal data we hold about you.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications at any time.
• Request restriction or objection to data processing under certain circumstances.
• Complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been misused.

9. International Transfers

Some of our service providers may transfer data outside the UK or EEA. Where this occurs, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

UK Beauty Machines Ltd
Email: info@ukbeautymachines.co.uk
Phone: 07562 053547
Website: ukbeautymachines.co.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for the latest version.